Order Manager (OMS)
Break Free from Rigid E-commerce Platforms
RAVENT OMS is the order management system that gives you complete control—without forcing you into a payment gateway or charging commissions on how you run your business.
RAVENT OMS is the order management system that gives you complete control—without forcing you into a payment gateway or charging commissions on how you run your business.
The Freedom You've Been Looking For
RAVENT OMS
Liberates your operation
Add orders from anywhere—online sales, partner channels, etc
Even offline cash transactions—without restrictions
No hidden fees
Traditional Platforms
Lock you into their payment ecosystem
Penalize offline transactions with up to 5% commissions
Restrict how you accept payments
Hidden fees on your transactions
You get all the connectivity and power of modern platforms, with none of the inflexibility of legacy ERPs.
For Startup Founders
Don't Build What Already Exists
Thinking about building your own OMS? Don't. What seems like a simple order management system quickly becomes a multi-year engineering black hole.
You'll spend 18-24 months (minimum) building
Order intake, state machines, payment reconciliation
Notification systems, reporting dashboards
Integration layers—only to realize you've built infrastructure, not your actual product
Every month spent building internal tools is a month your competitors spend acquiring customers and iterating on what actually differentiates you. RAVENT gives you a battle-tested, enterprise-grade OMS on day one, so you can focus your engineering talent on building features that make your business unique—not recreating solved problems.
Your secret sauce isn't order management. It's what you do with the orders.
Your secret sauce isn't order management. It's what you do with the orders.
Your Orders, Your Way
Centralized Multi-Channel Intake
Ingest orders from web, mobile, call center, email, partner sites, and third-party platforms. Every channel flows into one unified command center, regardless of how payment was collected.
Smart Order Orchestration
Automatically tag, categorize, route, and assign orders based on your rules. Create tasks and events that trigger the right teams at the right time—internally or with external providers.
Flexible Payment Management
Accept payments your way. Process transactions through integrated gateways when you want, or capture offline payments, bank transfers, and cash without penalty. RAVENT simply tracks it all—you decide how money flows.
Automated Communications
Keep customers informed with automated notifications via their preferred channels—SMS, WhatsApp, email, or in-app messages. Send payment links, order updates, delivery ETAs, and satisfaction surveys without lifting a finger.
Real-Time Visibility
Monitor every order state, SLA, and KPI from a single dashboard. Know exactly what's paid, ready, in progress, or fulfilled at any moment.
Integrations
Seamlessly connect with your existing CRM, ERP, accounting systems, and third-party tools. Use RAVENT FLOWS or your favorite iPaaS to automate complex multi-step processes without code.
Built for Service Operations
RAVENT OMS was designed from the ground up for service-based businesses that need more than a simple shopping cart. Whether you're managing hospitality experiences, transportation logistics, event ticketing, or last-mile delivery, RAVENT orchestrates the full order-to-cash lifecycle—from intake through fulfillment, billing, and closure.
Order Placement
Orders arrive from any channel
Order Readiness
Validate, enrich, schedule resources
Order Fulfillment
Execute work, update customers automatically
Billing & Payment
Capture funds your way, issue invoices
Closure & Reporting
Full audit trail and analytics
Connect Everything, Control Everything
Integration-First Architecture
Seamlessly connect with your existing CRM, ERP, accounting systems, and third-party tools. Use RAVENT FLOWS (our visual iPaaS) to automate complex multi-step processes without writing code.
Event-Driven Architecture for Seamless Automation
RAVENT OMS is built on an event-oriented system that reacts instantly to every state change in your order lifecycle. When an order is placed, paid, ready, fulfilled, or any custom state you define, the system publishes events that seamlessly trigger workflows in your iPaaS platform of choice.
Use RAVENT Flows, or connect with platforms you already use. No polling. No delays. Just real-time reactions that orchestrate complex multi-system processes the moment something happens—send a notification, update your ERP, generate a document, trigger a shipment, or chain together dozens of actions across your entire tech stack.
Use RAVENT Flows, or connect with platforms you already use. No polling. No delays. Just real-time reactions that orchestrate complex multi-system processes the moment something happens—send a notification, update your ERP, generate a document, trigger a shipment, or chain together dozens of actions across your entire tech stack.
Escape ERP Lock-In
Stop forcing your operation into rigid, one-size-fits-all ERP workflows. RAVENT adapts to your processes, not the other way around—while still giving you enterprise-grade order management, billing, and reconciliation.
50+ Pre-Built Integrations
Payment gateways, messaging providers, maps and routing, printers, scanners, and more. If it has an API, RAVENT can connect to it.
Use Cases
Hospitality & Events
Manage reservations, ticketing, and on-site services with digital passes and real-time updates
Last-Mile & Distribution
Route deliveries, track vehicles, capture proof of service, and notify customers at every step
Tours & Experiences
Coordinate complex multi-leg itineraries, assign guides, issue vouchers, and collect feedback
Retail & Services
Handle multi-location inventory, appointment scheduling, and omnichannel order fulfillment
Why Businesses Choose RAVENT OMS
No payment lock-in — Accept payments however you want, with zero commission penalties
True flexibility — Adapt the system to your operation, not your operation to the system
Multi-channel by design — One hub for every sales channel and fulfillment workflow
Automation at scale — Reduce manual work with smart routing and workflow triggers
Built for services — Not just products—manage complex fulfillment, resources, and scheduling
Integration power — Connect any system using visual workflows and pre-built connectors
Get the Best of All Worlds
Stop choosing between the connectivity of modern platforms and the control you need to run your business your way.
Ready to transform your operation?
Schedule a demo and discover how RAVENT can automate your fulfillment from start to finish
