RAVENT CHANNELS
RAVENT BOX OFFICE is a specialized solution within the RAVENT platform designed to streamline pass sales and management for events and venues. It serves as a powerful tool for businesses in the hospitality, entertainment, and event management industries.
Purpose and Functionality
Box Office is built to handle the unique challenges of selling and managing tickets, passes, and certificates for venues and events. It provides a comprehensive system that bridges the gap between order placement and service fulfillment, ensuring a seamless experience for both operators and customers.
Key Features
Pass Sales and Management
Box Office streamlines the entire process of selling and managing digital passes for events and venues. It handles everything from initial purchase to final validation.
Public-Facing B2C Integration
The platform supports customer-facing websites without requiring user authentication, making it easy for customers to browse, purchase, and access their orders directly from your branded site.
Multi-Channel Order Processing
Like other RAVENT solutions, Box Office centralizes orders from various channels including websites, mobile apps, kiosks, and social networks, providing a unified management interface.
Digital Pass Issuance
Box Office leverages RAVENT's certificate engine to generate and issue digital passes that can be delivered to Apple Wallet and Google Wallet, providing customers with convenient access to their tickets.
Organization-Specific Configurations
The system uses subdomain mapping to determine which organization's configuration to use, allowing multiple clients to operate their own branded Box Office instances while sharing the same underlying infrastructure.
Integration Capabilities
Box Office integrates with essential services to provide a complete solution:
Payment Processing: Seamless integration with Stripe for secure payment links and transactionskings
Content Management: Connection to CMS platforms like Squidex for managing product catalogs and venue information
Location Services: calculations Integration with FlightAware for transportation-related boo
Flight Tracking: Integration with FlightAware for transportation-related boo
Communication: SendGrid and Twilio integrations for customer notifications
How It Works
Box Office operates as a thin API layer that:
1. Determines the organization from the subdomain or custom domain
2. Authenticates using dedicated service accounts per organization
3. Acts as a proxy to RAVENT's main API
4. Provides rate limiting and DDoS protection per client
5. Enables customers to create orders, view order history, and access their passes without logging into RAVENT directly
1. Determines the organization from the subdomain or custom domain
2. Authenticates using dedicated service accounts per organization
3. Acts as a proxy to RAVENT's main API
4. Provides rate limiting and DDoS protection per client
5. Enables customers to create orders, view order history, and access their passes without logging into RAVENT directly
Industry Applications
Box Office is particularly valuable for:
Event venues selling tickets and managing entry
Tour operators managing bookings and access passes
Transportation services handling passenger tickets
Hospitality businesses coordinating guest experiences
Entertainment venues managing admissions and memberships
Benefits
Streamlined Operations: Centralizes ticket sales and management in one platform
Enhanced Customer Experience: Provides easy access to digital passes via mobile wallets
Flexible Deployment: Supports custom domains and white-label configurations
Secure Transactions: Built-in payment processing and fraud protection
Real-Time Validation: NFC and QR code scanning for instant pass verificationBox
Box Office represents RAVENT's specialized approach to the unique challenges of ticket and pass management, bringing the same order-to-cash excellence that powers the entire RAVENT platform to the specific needs of venues and event operators.
Ready to transform your operation?
Schedule a demo and discover how RAVENT can automate your fulfillment from start to finish
