RAVENT GO
RAVENT GO is a powerful mobile application designed for field teams and fulfillment operators to manage on-site operations in real-time. It's a core component of the RAVENT platform ecosystem, serving as the mobile interface for teams working directly with customers at fulfillment locations.
Who Uses RAVENT GO?
RAVENT GO is primarily used by fulfillers (also called "divers") — field operators, drivers, and on-site teams who need to execute orders at physical locations. These are the people present where fulfillment takes place, responsible for delivering services and products directly to customers.
Key Capabilities
Order Management
View and organize orders by fulfillment requirements (where, how, and when).
Orders can be filtered by location, time, fulfillment type, and customer, with detailed information including items, payments, and customer details accessible for each order.
Fulfillment Types
RAVENT GO supports multiple fulfillment methods:
Locker — Self-service locker fulfillment
All — Complete order history
Access — Entry access and ticket validation
Service — On-site services
Pickup — Customer pickup locations
Delivery — Direct delivery to customers
Digital — Digital product delivery
Payment Collection
Collect payments on-site using integrated payment methods, including:
Generate payment links and receipts
Process cash and card payments (with Zettle integration)
Share payment requests and receipts via email or messaging
Automatic payment status sync with RAVENT HUB
Ticket and Pass Management
Issue and validate tickets after payment confirmation:
Scan tickets and passes for validation
Support for 2D barcodes and QR codes
Pass activation and verification
Wristband scanning for customer identification
On-Site Tools
Streamline field operations with:
Print order labels and receipts with paired Bluetooth printers
Deep linking for quick navigation between orders, tickets, wallets, and bundles
QR code scanning for customer identification and order details
Barcode scanning for order line items
Customer Communication
Send messages to customers directly from the app:
Share order details and confirmations
Send payment receipts
Customer notifications and updates
No personal email or WhatsApp account required — communication happens through the company account
How GO connects the platform
RAVENT GO works seamlessly with other RAVENT modules:
HUB
Syncs order data, customer information, and payment status
FLEET (TMS)
Coordinates with transportation and delivery logistics
FLOWS
Automates workflows and notifications
CHANNELS
Event and venue management integration
Use Cases
Hospitality
Ground transportation and experience suppliers
Food and Beverage
Distribution and farm to table operations
Last-Mile Delivery
Transportation logistics and delivery confirmation
Events
Ticket validation and on-site order fulfillment
Technical Details
Platform Availability
RAVENT GO is available for both iOS and Android devices, allowing field teams to work seamlessly across different mobile platforms.
Sort tasks by context, priority and teams
The app supports URL-based deep linking for quick navigation:
•/wallets/{id} — Access wallet details/bundles •/{id} — View bundle information/orders •/{id} — Navigate to order detail screen/tickets •/{id} — Access tickets screenPrivacy and Security
The app includes privacy controls for location services and data handling, with precise location tracking used for app functionality and service delivery.
Why RAVENT GO Matters
RAVENT GO bridges the gap between back-office operations and field execution. It empowers field teams to deliver exceptional on-site service by providing all the tools they need in one mobile application. From order tracking to payment collection to ticket issuance, GO ensures that fulfillment operations run smoothly and efficiently in real-time.
By centralizing all field operations in a single app, RAVENT GO eliminates the need for multiple tools, reduces errors, and accelerates service delivery — ultimately improving both operational efficiency and customer satisfaction.
By centralizing all field operations in a single app, RAVENT GO eliminates the need for multiple tools, reduces errors, and accelerates service delivery — ultimately improving both operational efficiency and customer satisfaction.
Ready to transform your operation?
Schedule a demo and discover how RAVENT can automate your fulfillment from start to finish
